Contact NCEA

NCEA Information Desk hours are normally Monday through Friday, 9:00 AM to 4:00 PM Eastern Time (EST), except federal holidays. We make every effort to respond within 72 hours.

NCEA is not a reporting or investigation agency, and cannot intervene directly in cases of suspected elder abuse. If you suspect elder abuse, neglect, or exploitation, you should report these concerns to the protective services agency where the elder lives. To find the reporting number for a specific state, visit the State Resources page on the NCEA web site at: http://ncea.aoa.gov/NCEAroot/Main_Site/Find_Help/State_Resources.aspx .

If the situation is serious, threatening, or dangerous, call 911 or the local police for immediate help.

Information and referral is also available from the national Eldercare Locator, a public service of the U.S. Administration on Aging. Call toll-free at 1-800-677-1116, Monday through Friday, 9 a.m. - 8 p.m. (except U.S. federal holidays). Or, you can visit the website at www.eldercare.gov .

How to contact NCEA:

• Send an inquiry through our online form
• Email us: ncea-info@aoa.hhs.gov
• Call during normal business hours: 302-831-3525
• Send a fax: 302-831-4225
• Write to the NCEA at:
  
  

  National Center on Elder Abuse c/o Center for Community Research and Services University of Delaware 297 Graham Hall Newark, DE 19716