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We make every attempt to respond to your request within 3–5 business days. Visit our Contact page to find other methods of contact.

NCEA is not a reporting or investigation agency, and cannot intervene directly in cases of suspected elder abuse. If you suspect elder abuse, neglect, or exploitation, you should report these concerns to the protective services agency where the elder lives. To find the reporting number for a specific state, visit the State Resources page.

If the situation is serious, threatening, or dangerous, call 911 or the local police for immediate help.

Information and referral is also available from the national Eldercare Locator, a public service of the U.S. Administration on Aging. Call toll-free at 1-800-677-1116, Monday through Friday, 9 a.m.–8 p.m.(except U.S. federal holidays). Or, you can visit the Eldercare website.


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